We’re a global community for people who do social listening

We provide brands and organisations around the world with skills and support to unlock the value of social and internet data as a source of insight.

multiple headshots

What we do

We’re a global community dedicated to advancing the value of social and internet data as a source of insight. We do this by focusing on making connections, education, and growth.

Community

people in conference

Connect with an international network of like-minded social intelligence professionals.

Learn More

Events

man smiling

See our upcoming webinars and panels, interviews, tech demos and awards

Learn More

Training & Development

laptop

Join our courses and certificates on all aspects of analysing social and internet data.

Learn More

Directory

man talking

Find your perfect technology vendor or agency to solve your social listening needs.

Jobs

man talking

Find your next role and advance your careers with the latest job openings.

Awards

magazines on table

Get recognised for your skills, experience, and knowledge.

State Of Social Listening 2023

At the beginning of 2023, we surveyed 201 social listening professionals about their work, industry trends, and maturity. Benchmark your performance and download the report today.

DOWNLOAD REPORT
state of social intelligence 2023
Social Intelligence Insider 50

The Social Intelligence Lab is the first fully curated list of the most influential social intelligence professionals, globally.

Nominate now to be considered for the 2024 edition of the SI Insider 50.

NOMINATE NOW
magazines
Social Intelligence Growth Certification

If you’re the person responsible for social listening or building a centre of excellence for your company, the Social Intelligence Growth Certification will help you remove the guesswork and develop a successful social listening practice that gets results.

Apply today to join in April 2023.

APPLY NOW
laptop

Join The SI Lab

We’re working to show the value of social and internet data as a source of insight for businesses. Sound interesting? Become a member of our global community to get access to resources, expertise and a network of like-minded peers, and help shape the future of the SI Lab.

BECOME A Member

State Of Social Listening 2023

At the beginning of 2023, we surveyed 197 applicants. For around current social data analytics practices, the challenges they face, and the opinion of the future of the industry, download the report today.

Social Intelligence Growth Certification

If you’re the person responsible for social listening or building a centre of excellence for your company, the Social Intelligence Growth Certification will help you remove the guesswork and develop a succesful social listening practice that gets results.

Apply today to join in May 2023

Social Intelligence Insider 50

The Social Intelligence Lab is the first fully curated list of the most influential social intelligence professionals, globally.From here you can view the 2023 winners. Nominations for 2024 are now open.

Upcoming Events

A key reason to be part of any community is to meet and share ideas with like-minded people. Join our online and in-person event to learn and connect with social listening professionals from around the world to find new perspectives on shared challenges.

Webinar & Panel
Thu
18 Apr
16:30
GMT
/
11:30
EST
Trendsurfing with AI: Methods to measure what’s trending, before it pops
In Person Event
Thu
25 Apr
11:00
GMT
/
7:00
EST
Trends Summit
Webinar & Panel
Thu
2 May
16:30
GMT
/
11:30
EST
AI Unplugged: stories of AI in action - process, impact and potential

Find Social Listening Jobs

Are you looking for your next career move in social listening? Or for someone to join your growing social insight team? Our jobs board is the only place dedicated to social intelligence, digital insight, and analytics roles, and that attracts qualified and experienced social data professionals.

laptop

Get Certified

It can be hard to find the right training and support when many people don’t understand your job!

We offer the only CPD accredited certification for social intelligence professionals. Our 14-week course provides you with skills to generate actionable insights from social data.

checkmark

22 live sessions

checkmark

7 modules

checkmark

36 Hours CPD Credits

checkmark

Taught by leading industry experts from across the world

Search for Social Listening Tools

With so much data available to analyse, sometimes you need technology to help you organise and work with it in a manageable way. Search our directory of social listening tools to find the right solution for your needs.

Find new tech

Find your next agency partner

We know that in-house social intelligence teams are usually small, yet the volume of work can be huge. Check out our directory of specialist agencies who can act as an extra team member for your next ambitious social data project.

Explore all partners

Latest Articles

Article
Sporting stories, seasonal sales and Snoop stops smoking
Article
Developing processes for using generative AI in social listening: what it can and can't do
Article
5 ways to use generative AI for social listening
Article
Pumpkin spice, cherry cola and a scooped bagel drama
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.