Adoreboard

Adoreboard is a private equity-backed SaaS company that provides an advanced Customer Experience (CX) predictive intelligence platform. Founded in 2011, it uses Emotion AI and advanced text analytics to quantify human emotion from unstructured feedback (surveys, social media, etc.), reveal 'unknown unknowns', predict customer churn and employee turnover, and prioritize actions based on their financial impact. The platform helps enterprise clients worldwide unify customer and employee experience for better business outcomes.

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Vendor Details

Adoreboard transforms customer feedback into financial outcomes by quantifying trust, predicting churn, and prioritizing actions through Emotion AI to deliver customer revenue impact.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
SaaS, Cloud Hosted, AI/ML, REST-based API
Data Coverage
Social Media Data
Forum & Community Data
Reviews & Ratings Data
Data Sources
X (Twitter)
Reddit
First-Party Data Upload
AI/GenAI Type
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe

Company Info

hello@adoreboard.com

Adoreboard is a private equity-backed SaaS company that provides an advanced Customer Experience (CX) predictive intelligence platform. Founded in 2011, it uses Emotion AI and advanced text analytics to quantify human emotion from unstructured feedback (surveys, social media, etc.), reveal 'unknown unknowns', predict customer churn and employee turnover, and prioritize actions based on their financial impact. The platform helps enterprise clients worldwide unify customer and employee experience for better business outcomes.