Akita

Akita is a cloud-based customer success platform for SaaS businesses, centralizing customer data from over 100 SaaS tools to provide a 360-degree customer view. It offers customizable health scoring, automated playbooks, task management, and intelligent alerts to identify at-risk customers, reduce churn, and drive upsell opportunities.

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Vendor Details

Akita is a Customer Success Management Platform designed to help you reduce customer churn and increase revenue from your existing customers.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Tech Category
Cloud-based SaaS
Data Coverage
Business & Firmographic (B2B) Data
Behavioral & Intent Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
HQ Location
Europe

Company Info

hello@akitaapp.com

Akita is a cloud-based customer success platform for SaaS businesses, centralizing customer data from over 100 SaaS tools to provide a 360-degree customer view. It offers customizable health scoring, automated playbooks, task management, and intelligent alerts to identify at-risk customers, reduce churn, and drive upsell opportunities.