Vendor Details
Revolutionise experience with AI Agents, Empower your customers to find solutions, resolve issues, and take action through a seamless, human-like conversational experience.
Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Social CRM
Tech Category
Conversational AI, Natural Language Processing, Machine Learning, Deep Learning, Generative AI, Multimodal AI, Robotic Process Automation, Process Mining
Data Coverage
Social Media Data
Forum & Community Data
Reviews & Ratings Data
Podcast & Audio Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Computer Vision AI (Image & Video)
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
Audio & Speech AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe
Company Info
Alana AI transforms customer service by delivering intuitive, human-like interactions that enhance satisfaction and drive business results. Using advanced AI, natural language understanding, and machine learning, Alana offers empathetic, seamless support across multiple channels, speaking in a brand's voice and responding in any language. The platform also automates tasks, integrates with existing systems, and provides capabilities for analytics and sales optimization, continuously learning and adapting to improve performance.