Artificial Solutions (Teneo)

Teneo.ai, formerly Artificial Solutions, is a multinational technology company that develops and provides an enterprise-strength conversational AI platform. Their Teneo platform enables businesses to create and manage humanlike interactions through text and voice across multiple channels, leveraging Conversational AI, Generative AI, and Large Language Models. The platform focuses on automating customer service, enhancing user engagement, and providing deep business insights through unmatched intent recognition, multilingual support (over 86 languages and dialects), and integration with backend systems. Teneo.ai aims to redefine customer service by leading the transition to agentless contact centers, offering solutions with high resolution accuracy (up to 99%) and significant cost savings.

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Vendor Details

Enterprise Agentic AI for Contact Center Automation, Voice AI, and Omnichannel Customer Experience with 100% Output Control.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
Natural Language Interaction (NLI), Natural Language Processing (NLP), Machine Learning (ML), Large Language Models (LLM), Teneo Linguistic Modeling Language (TLML)
Data Coverage
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Podcast & Audio Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Audio & Speech AI
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
HQ Location
Europe

Company Info

legalcompliance@teneo.ai

Teneo.ai, formerly Artificial Solutions, is a multinational technology company that develops and provides an enterprise-strength conversational AI platform. Their Teneo platform enables businesses to create and manage humanlike interactions through text and voice across multiple channels, leveraging Conversational AI, Generative AI, and Large Language Models. The platform focuses on automating customer service, enhancing user engagement, and providing deep business insights through unmatched intent recognition, multilingual support (over 86 languages and dialects), and integration with backend systems. Teneo.ai aims to redefine customer service by leading the transition to agentless contact centers, offering solutions with high resolution accuracy (up to 99%) and significant cost savings.