ASAPP

ASAPP is an artificial intelligence research-driven company that provides an AI-native Customer Experience Platform (CXP) purpose-built for enterprise contact centers. It builds advanced AI solutions, including GenerativeAgent®, to resolve complex customer interactions autonomously and augment human agents across voice and chat channels. The platform unifies systems, data, and workflows to deliver measurable business outcomes, improve customer satisfaction, and increase operational efficiency by leveraging generative AI, machine learning, natural language processing, and speech recognition.

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Vendor Details

Pioneering AI-native customer experience solutions for enterprise contact centers.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
AI-native platform, Generative AI, Machine Learning, Natural Language Processing (NLP), Automatic Speech Recognition (ASR), Large Language Models (LLMs), Human-in-the-Loop (HILA™) workflow
Data Coverage
Business & Firmographic (B2B) Data
Reviews & Ratings Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Audio & Speech AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
Retail & E-commerce
Financial Services & FinTech
Healthcare & Life Sciences
Travel & Hospitality
HQ Location
North America

Company Info

info@asapp.com

ASAPP is an artificial intelligence research-driven company that provides an AI-native Customer Experience Platform (CXP) purpose-built for enterprise contact centers. It builds advanced AI solutions, including GenerativeAgent®, to resolve complex customer interactions autonomously and augment human agents across voice and chat channels. The platform unifies systems, data, and workflows to deliver measurable business outcomes, improve customer satisfaction, and increase operational efficiency by leveraging generative AI, machine learning, natural language processing, and speech recognition.