Vendor Details
Service Quality matters. Provide great service with Spectos.
Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Data Visualisation
3rd SubCat
Social Asking
Tech Category
Platform, Software, Services
Data Coverage
Reviews & Ratings Data
Business & Firmographic (B2B) Data
Geospatial & Location Data
Alternative / Niche Data
Data Sources
First-Party Data Upload
Review Platforms
AI/GenAI Type
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Manufacturing & Logistics
Retail & E-commerce
Travel & Hospitality
Technology & Software
HQ Location
Europe
Company Info
Spectos GmbH is an international company specializing in data collection, data analysis, technology, digitization, and operations, offering Real-Time Performance Management™ solutions. They provide tailored solutions for monitoring, controlling, and improving service quality and customer experience across various service-oriented industries. Their platform continuously combines, analyzes, and visualizes data from diverse sources, including survey data, operational data, and tracking technologies, to deliver actionable insights through customized dashboards and reports.