AskNicely

AskNicely is an AI-powered customer experience platform built for multi-location businesses. It collects real-time customer feedback through surveys (NPS, CSAT, CES) across email, SMS, and web. The platform provides actionable insights and coaching tools to frontline teams to improve service experiences, drive customer retention, generate reviews, and increase referrals and revenue.

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Vendor Details

Your customers are your biggest growth engine. Empower your frontline teams to deliver experiences that drive that growth.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
SaaS
Data Coverage
Reviews & Ratings Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Data Sources
Review Platforms
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Financial Services & FinTech
Healthcare & Life Sciences
HQ Location
North America

Company Info

support@asknicely.com

AskNicely is an AI-powered customer experience platform built for multi-location businesses. It collects real-time customer feedback through surveys (NPS, CSAT, CES) across email, SMS, and web. The platform provides actionable insights and coaching tools to frontline teams to improve service experiences, drive customer retention, generate reviews, and increase referrals and revenue.