Vendor Details
AI-powered platform for speech analytics and voice analysis that turns recorded calls into valuable business insights.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Text Analytics
3rd SubCat
Customer Experience Management (CXM)
Tech Category
AI
Data Coverage
Podcast & Audio Data
Financial & Market Data
Business & Firmographic (B2B) Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Audio & Speech AI
Natural Language & Conversational AI
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Financial Services & FinTech
HQ Location
Europe
Company Info
AudioSense™ is an AI-powered platform designed for speech analytics and voice analysis. It leverages advanced AI to analyze voice interactions across multiple languages, scoring agent performance, detecting customer sentiment, tagging key topics, and highlighting potential compliance issues in near real-time. The platform provides fully searchable transcripts and query-based analytics, delivering actionable insights instantly and at scale. It integrates natively with the Syntellicore CRM platform and supports custom deployments via open APIs.