Bird CRM

Bird CRM, formerly MessageBird, is an AI-first, cloud-based platform that unifies customer data and communication across channels like Email, SMS, WhatsApp, and Voice. It provides robust tools for marketing automation, sales engagement, and customer service, enabling businesses to manage customer interactions, optimize campaigns, and drive revenue growth through personalized experiences and real-time insights.

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Vendor Details

The AI-powered omnichannel CRM for marketing, sales, and payments.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Customer Intelligence
Tech Category
SaaS, Cloud-based, APIs (SMS, Email, Voice, WhatsApp Business), Marketing Automation, Omnichannel Communication Platform
Data Coverage
Social Media Data
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Business & Firmographic (B2B) Data
Data Sources
Facebook
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe

Company Info

Bird CRM, formerly MessageBird, is an AI-first, cloud-based platform that unifies customer data and communication across channels like Email, SMS, WhatsApp, and Voice. It provides robust tools for marketing automation, sales engagement, and customer service, enabling businesses to manage customer interactions, optimize campaigns, and drive revenue growth through personalized experiences and real-time insights.