Birdeye

Birdeye is a comprehensive customer experience platform that leverages AI agents to automate key workflows across reviews, listings, social media, surveys, and marketing automation. It enables businesses to collect and manage customer reviews, monitor online reputation, engage with customers across various digital channels, optimize local visibility and SEO, and gain actionable insights to improve operations and drive growth.

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Vendor Details

The #1 AI-powered Agentic Marketing Platform for Multi-location Brands, driving reputation and customer experience outcomes.

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Pillar
Social Listening & Monitoring
Primary SITech Category
Review Analysis & Management
2nd SubCat
Search Intelligence & SEO
3rd SubCat
Social Media Monitoring
Tech Category
SaaS, AI-powered platform, API integration capable
Data Coverage
Reviews & Ratings Data
Search Data
Social Media Data
Geospatial & Location Data
Business & Firmographic (B2B) Data
Data Sources
Review Platforms
Search Data
First-Party Data Upload
Facebook
Instagram
X (Twitter)
LinkedIn
YouTube
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
MCP
Geographic Coverage
Global / Worldwide
Specialized Industries
Automotive
Financial Services & FinTech
Healthcare & Life Sciences
Retail & E-commerce
HQ Location
North America

Company Info

support@birdeye.com

Birdeye is a comprehensive customer experience platform that leverages AI agents to automate key workflows across reviews, listings, social media, surveys, and marketing automation. It enables businesses to collect and manage customer reviews, monitor online reputation, engage with customers across various digital channels, optimize local visibility and SEO, and gain actionable insights to improve operations and drive growth.