Bloomreach Engagement

Bloomreach Engagement is a real-time Customer Data Platform (CDP) that unifies customer data from any source into 360° customer profiles. It leverages proprietary Loomi AI for intelligent marketing automation, personalization across various channels (email, SMS, web/mobile push, in-app messaging, Adtech), and predictive analytics to drive engagement, conversion, and loyalty. The platform empowers marketers to create hyper-personalized experiences and manage end-to-end automated omnichannel flows.

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Vendor Details

Unifying customer data for magical, AI-powered commerce experiences.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Tech Category
SaaS, Cloud-based (GCP, AWS), Machine Learning, AI, NoSQL
Data Coverage
Behavioral & Intent Data
E-commerce & Retail Data
Social Media Data
Search Data
Data Sources
First-Party Data Upload
Facebook
Instagram
AI/GenAI Type
AI Agents & Automation
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
HQ Location
North America

Company Info

Bloomreach Engagement is a real-time Customer Data Platform (CDP) that unifies customer data from any source into 360° customer profiles. It leverages proprietary Loomi AI for intelligent marketing automation, personalization across various channels (email, SMS, web/mobile push, in-app messaging, Adtech), and predictive analytics to drive engagement, conversion, and loyalty. The platform empowers marketers to create hyper-personalized experiences and manage end-to-end automated omnichannel flows.