Vendor Details
Unlock the Potential of Conversational AI with BotPenguin: Your Omnichannel AI Workforce for Marketing, Sales, & Customer Support.
Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Text Analytics
3rd SubCat
Customer Experience Management (CXM)
Tech Category
Chatbot Platform, AI Agent Platform, No-Code AI Builder, Conversational AI
Data Coverage
Social Media Data
Forum & Community Data
Podcast & Audio Data
Data Sources
Instagram
Facebook
Forums & Community Boards
Podcasts & Audio Content
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Audio & Speech AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America
Company Info
BotPenguin is a no-code AI agent platform that automates customer engagement across multiple channels, including WhatsApp, Instagram, Telegram, Facebook, websites, and SMS. It provides multilingual AI agents, chatbots, and voice bots with live agent handoff and a unified inbox for real-time conversation management. The platform is designed to understand user intent, automate lead generation, appointment booking, customer support, and enable AI-driven marketing campaigns. BotPenguin offers over 80 integrations with CRMs, calendars, and payment systems, and is certified for GDPR, HIPAA, CCPA, and ISO compliance.