Vendor Details
AI Agents & Automation for WhatsApp, Social Media & Websites
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Tech Category
Chatbot Platform, Marketing Automation Platform, Multi-Channel, No-Code Visual Flow Builder, Live Chat, API Integrations, PWA App
Data Coverage
Social Media Data
E-commerce & Retail Data
Data Sources
X (Twitter)
Instagram
Facebook
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Marketing & Advertising
Technology & Software
HQ Location
Asia-Pacific (APAC)
Company Info
BotSailor is an all-in-one AI-powered chatbot and marketing automation platform designed to help businesses build and manage automated conversations across multiple channels, including WhatsApp, Facebook Messenger, Instagram, Telegram, and websites. It features a no-code visual drag-and-drop flow builder, advanced AI agents and assistants for smart replies, e-commerce integrations, and a unified shared inbox for collaborative customer support. The platform aims to boost engagement, increase conversions, and streamline customer interactions for SMBs, e-commerce stores, and digital marketing agencies.