Certainly

Certainly is an agentic AI platform that deploys AI Agents designed to act like humans, autonomously deciding, executing, and resolving customer queries across multiple channels including web, Meta, SMS, email, and voice. Founded in January 2018, Certainly combines artificial intelligence and natural language understanding (NLU) to enhance customer understanding and satisfaction, offering a no-code chatbot builder for easy setup and management.

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Vendor Details

Autonomous AI agents that transform customer service with human-like understanding across every channel.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Social CRM
Tech Category
Conversational AI, Agentic AI, NLU, LLM Integration, No-code Platform, SaaS
Data Coverage
Social Media Data
Podcast & Audio Data
Reviews & Ratings Data
Data Sources
X (Twitter)
LinkedIn
Review Platforms
Facebook
Instagram
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe

Company Info

sales@certainly.io

Certainly is an agentic AI platform that deploys AI Agents designed to act like humans, autonomously deciding, executing, and resolving customer queries across multiple channels including web, Meta, SMS, email, and voice. Founded in January 2018, Certainly combines artificial intelligence and natural language understanding (NLU) to enhance customer understanding and satisfaction, offering a no-code chatbot builder for easy setup and management.