Chaport

Chaport is an all-in-one messaging platform offering live chat, chatbots, and a knowledge base to help businesses engage with website visitors, qualify leads, and improve customer service. It provides a user-friendly interface with applications for web, desktop, iOS, and Android, enabling real-time, multi-channel communication across platforms like Facebook, Viber, and Telegram. Key features include auto-invitations, saved replies, typing insights, detailed visitor information, and integrations via Zapier and API to streamline customer interactions and enhance support.

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Vendor Details

Chaport is a multi-channel live chat, chatbot, and knowledge base software designed to simplify customer communication and boost sales.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Customer Intelligence
Tech Category
Multi-channel live chat, Chatbots, Knowledge base software, Web applications, Desktop applications, Mobile applications (iOS, Android), Integrations (Zapier, API, Social Media)
Data Coverage
Behavioral & Intent Data
Social Media Data
Data Sources
Facebook
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America

Company Info

info@chaport.com

Chaport is an all-in-one messaging platform offering live chat, chatbots, and a knowledge base to help businesses engage with website visitors, qualify leads, and improve customer service. It provides a user-friendly interface with applications for web, desktop, iOS, and Android, enabling real-time, multi-channel communication across platforms like Facebook, Viber, and Telegram. Key features include auto-invitations, saved replies, typing insights, detailed visitor information, and integrations via Zapier and API to streamline customer interactions and enhance support.