ClearlyRated

ClearlyRated is the leading client satisfaction and reputation management platform designed for B2B professional service firms. The platform helps firms credibly differentiate themselves through client satisfaction surveys, Net Promoter Score (NPS) measurement, and the collection of online star ratings and testimonials. It offers a sophisticated alternative to manual processes and basic survey tools, providing AI-powered sentiment analysis, real-time dashboards, and analytics for higher response rates, richer insights, and earlier risk detection. ClearlyRated empowers organizations to understand clients better, improve project relationships, drive loyalty, reduce churn, and amplify the voices of their most loyal clients, with integrations into leading CRM and ATS systems.

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Vendor Details

The CX Platform for B2B Service Firms: Grow confidently with client service excellence by measuring and celebrating great service.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Review Analysis & Management
3rd SubCat
Text Analytics
Tech Category
Cloud-based Platform
Data Coverage
Reviews & Ratings Data
Alternative / Niche Data
Data Sources
Review Platforms
First-Party Data Upload
AI/GenAI Type
Sentiment & Emotion Analysis AI
Geographic Coverage
North America
Specialized Industries
Financial Services & FinTech
Technology & Software
HQ Location
North America

Company Info

ClearlyRated is the leading client satisfaction and reputation management platform designed for B2B professional service firms. The platform helps firms credibly differentiate themselves through client satisfaction surveys, Net Promoter Score (NPS) measurement, and the collection of online star ratings and testimonials. It offers a sophisticated alternative to manual processes and basic survey tools, providing AI-powered sentiment analysis, real-time dashboards, and analytics for higher response rates, richer insights, and earlier risk detection. ClearlyRated empowers organizations to understand clients better, improve project relationships, drive loyalty, reduce churn, and amplify the voices of their most loyal clients, with integrations into leading CRM and ATS systems.