CleverTap

CleverTap is an AI-first, all-in-one customer engagement and retention platform that empowers B2C brands to personalize and optimize customer experiences across multiple channels. It leverages real-time analytics, deep segmentation, multi-channel orchestration, and AI-driven personalization. Built on TesseractDB™, the platform helps businesses understand user behavior, predict churn, and drive growth by maximizing customer lifetime value at scale.

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Vendor Details

The All-in-One Customer Engagement Platform for Limitless Customer Lifetime Value.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Social Marketing Management
Tech Category
SaaS, Customer Engagement Platform, Mobile Marketing Platform, Cloud-based
Data Coverage
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Social Media Data
Data Sources
X (Twitter)
Instagram
Facebook
YouTube
LinkedIn
First-Party Data Upload
AI/GenAI Type
Predictive AI & Analytics
AI Agents & Automation
Geographic Coverage
Global / Worldwide
Specialized Industries
Marketing & Advertising
Retail & E-commerce
Technology & Software
Financial Services & FinTech
Media & Entertainment
Education & Training
HQ Location
North America

Company Info

CleverTap is an AI-first, all-in-one customer engagement and retention platform that empowers B2C brands to personalize and optimize customer experiences across multiple channels. It leverages real-time analytics, deep segmentation, multi-channel orchestration, and AI-driven personalization. Built on TesseractDB™, the platform helps businesses understand user behavior, predict churn, and drive growth by maximizing customer lifetime value at scale.