Vendor Details
Pioneering Chat Commerce to enable brands to connect, interact, and transact with customers on mobile messaging and chat channels.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Tech Category
CPaaS, Chat Commerce Platform
Data Coverage
Social Media Data
Alternative / Niche Data
Data Sources
No items found.
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America
Company Info
Clickatell is a global leader in mobile business messaging and chat commerce, providing a platform that allows businesses to engage with customers, facilitate transactions, and offer support across various messaging channels like SMS, WhatsApp, and Apple Messages. The company focuses on transforming customer experience and driving operational efficiency through innovative conversational commerce solutions, including AI-powered chatbots and in-channel payments.