Vendor Details
AI-powered engagement platform for smarter, personal customer engagement across every channel.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Social CRM
Tech Category
Cloud-based CPaaS, Messaging APIs, Payment Processing, Customer Data Platform, AI/Generative AI, Conversational AI, Event Management Platform.
Data Coverage
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Social Media Data
Data Sources
X (Twitter)
Instagram
Facebook
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Europe
Company Info
CM.com is a global leader in cloud software for conversational commerce, offering an AI-powered engagement platform that combines messaging channels (SMS, WhatsApp, Apple Business Chat, etc.), a Customer Data Platform, and integrated payment functionality. Their platform empowers businesses to automate customer engagement across multiple mobile channels, improve customer service, and streamline marketing and sales communications to drive sales and enhance customer experience.