Vendor Details
The People-First, AI-Powered Omnichannel Customer Service Platform.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Customer Intelligence
Tech Category
SaaS, Cloud-based, AI-powered (with on-premises deployment options available for compliance).
Data Coverage
Behavioral & Intent Data
Social Media Data
Data Sources
X (Twitter)
Instagram
Facebook
Line
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America
Company Info
Comm100 is an AI-powered, omnichannel customer service platform built for companies that need reliable support technology. It offers solutions including Live Chat, AI Chatbot, Knowledge Base, and Ticketing & Messaging to automate up to 80% of routine inquiries and empower human agents for exceptional customer experiences across various digital channels.