Countly

Countly is a privacy-first, AI-ready product analytics and customer engagement platform that enables organizations to track product performance, user journey, and behavior across mobile, web, desktop, and IoT applications. It offers on-premise or private cloud hosting for complete data ownership, security, and compliance. The platform provides real-time analytics, customizable dashboards, user segmentation, event tracking, crash reporting, push notifications, A/B testing, and sentiment analysis to help businesses understand users, optimize product experiences, and automate customer engagement.

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Vendor Details

Privacy-first, AI-ready analytics and customer engagement platform for understanding and optimizing customer journeys across digital applications.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
Open Source, Self-hosted / Private Cloud, SDKs (mobile, web, desktop, IoT), API, Plugin-based Architecture, Node.js, MongoDB
Data Coverage
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Business & Firmographic (B2B) Data
Reviews & Ratings Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Predictive AI & Analytics
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Automotive
Education & Training
Financial Services & FinTech
Healthcare & Life Sciences
Technology & Software
HQ Location
Europe

Company Info

hello@count.ly

Countly is a privacy-first, AI-ready product analytics and customer engagement platform that enables organizations to track product performance, user journey, and behavior across mobile, web, desktop, and IoT applications. It offers on-premise or private cloud hosting for complete data ownership, security, and compliance. The platform provides real-time analytics, customizable dashboards, user segmentation, event tracking, crash reporting, push notifications, A/B testing, and sentiment analysis to help businesses understand users, optimize product experiences, and automate customer engagement.