Vendor Details
The #1 way to create customer journeys that deliver results and drive business growth.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Tech Category
Web-Based, Cloud Hosted, SaaS
Data Coverage
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Reviews & Ratings Data
Data Sources
No items found.
AI/GenAI Type
No items found.
Geographic Coverage
No items found.
Specialized Industries
No items found.
HQ Location
Europe
Company Info
Custellence is a customer journey mapping tool designed for CX professionals and customer journey managers. It enables users to easily create, present, share, and optimize digital customer journey maps, user stories, experience maps, and service blueprints. The platform helps organizations centralize customer insights, data, and ideas, fostering collaboration across teams to visualize customer interactions, identify pain points, and make data-driven improvements to customer experiences.