Vendor Details
Enterprise feedback management solution for real-time customer insights.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
Software, Enterprise Feedback Management (EFM), Survey Platform
Data Coverage
Social Media Data
Reviews & Ratings Data
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Data Sources
First-Party Data Upload
Review Platforms
X (Twitter)
Facebook
LinkedIn
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Sentiment & Emotion Analysis AI
AI Agents & Automation
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America
Company Info
Microsoft Dynamics 365 Customer Voice is an enterprise feedback management application that allows organizations to create, distribute, and analyze surveys to gather real-time customer insights. It integrates deeply with Dynamics 365 applications, enabling businesses to capture feedback across multiple channels and act on data-driven decisions to enhance customer engagement and satisfaction.