Vendor Details
Capture, manage, and amplify your online reputation through customer feedback and reviews.
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Pillar
Social Listening & Monitoring
Primary SITech Category
Review Analysis & Management
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
Software Platform, API Integration, Dashboard Analytics
Data Coverage
Reviews & Ratings Data
Data Sources
Review Platforms
AI/GenAI Type
Natural Language & Conversational AI
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Healthcare & Life Sciences
HQ Location
Asia-Pacific (APAC)
Company Info
Customer Radar is a B2B software vendor that provides an online reputation management platform. It enables businesses to collect direct customer feedback, manage reviews, and amplify their online presence. The platform offers automated feedback invitation workflows, a safety net for negative feedback, and dashboards with NPS tracking and comment analysis tools to help businesses improve customer experience and drive growth. It specializes in serving industries like veterinary and dental practices.