CustomerSure

CustomerSure is a customer feedback and survey platform that helps businesses improve service and enhance customer satisfaction by simplifying Voice of the Customer (VoC) data collection via web, SMS, email, and IVR. It provides AI-enhanced analytics to identify sentiment, themes, risks, and priorities, enabling regulated, service-driven organizations to take timely action, boost retention, and prove ROI.

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Vendor Details

The Voice of the Customer platform that turns feedback into clarity, action, and measurable results.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Customer Intelligence
Tech Category
SaaS, Cloud-based
Data Coverage
Reviews & Ratings Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Sentiment & Emotion Analysis AI
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Europe
Specialized Industries
Financial Services & FinTech
Healthcare & Life Sciences
Technology & Software
HQ Location
Europe

Company Info

support@customersure.com

CustomerSure is a customer feedback and survey platform that helps businesses improve service and enhance customer satisfaction by simplifying Voice of the Customer (VoC) data collection via web, SMS, email, and IVR. It provides AI-enhanced analytics to identify sentiment, themes, risks, and priorities, enabling regulated, service-driven organizations to take timely action, boost retention, and prove ROI.