Customer X (UK)

CustomerX Consultants Limited is a strategic consultancy based in the UK that helps manufacturers and service-driven businesses strengthen operations and deliver differentiated customer and user experiences. They offer platform-agnostic advisory services and training, specializing in Customer Experience (CX) and Experience Management (XM), particularly within the automotive and industrial equipment sectors. Their services focus on turning feedback into action, linking insight with business performance, improving loyalty, service quality, and measurable outcomes. They also provide a members-only platform called 'CustomerX Insights' for frameworks, ROI tools, market maps, and consultation support.

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Vendor Details

Helping organisations build smarter ways to understand, serve, and grow their customers.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Tech Category
Platform
Data Coverage
No items found.
Data Sources
No items found.
AI/GenAI Type
No items found.
Geographic Coverage
Regional / Specific Country
Specialized Industries
Automotive
Manufacturing & Logistics
HQ Location
Europe

Company Info

chris.a.brown@customerxconsultants.com

CustomerX Consultants Limited is a strategic consultancy based in the UK that helps manufacturers and service-driven businesses strengthen operations and deliver differentiated customer and user experiences. They offer platform-agnostic advisory services and training, specializing in Customer Experience (CX) and Experience Management (XM), particularly within the automotive and industrial equipment sectors. Their services focus on turning feedback into action, linking insight with business performance, improving loyalty, service quality, and measurable outcomes. They also provide a members-only platform called 'CustomerX Insights' for frameworks, ROI tools, market maps, and consultation support.