Vendor Details
All-in-one marketing software for every channel, empowering personalized customer engagement and automation.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Social Automation
Tech Category
SaaS, Cloud-based platform (Azure, GCP, AWS), REST API
Data Coverage
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
Business & Firmographic (B2B) Data
E-commerce & Retail Data
Social Media Data
Data Sources
X (Twitter)
Instagram
Facebook
TikTok
YouTube
LinkedIn
Reddit
Pinterest
Snapchat
Threads
Bluesky
Online News & Editorial Media
Review Platforms
First-Party Data Upload
AI/GenAI Type
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Financial Services & FinTech
Sport
Travel & Hospitality
Education & Training
Nonprofit & NGOs
Media & Entertainment
Marketing & Advertising
Technology & Software
HQ Location
Europe
Company Info
Dotdigital is a global customer engagement, marketing automation, and data platform that enables marketing teams to create connected, personalized experiences across multiple channels including email, SMS, web, WhatsApp, chat, push notifications, social, and ads. It unifies, enriches, and segments customer data, leveraging AI for predictive insights and cross-channel journey automation, to help brands scale engagement, boost conversions, and build stronger customer relationships.