Vendor Details
Unified Data Platform for Real-Time Analytics, iPaaS & Insights to Elevate Customer Experience and Operational Intelligence.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Data Visualisation
Tech Category
Operational Intelligence Platform, SaaS, iPaaS, Cloud-native (AWS), ETL (API, XML, JSON, SQL).
Data Coverage
Business & Firmographic (B2B) Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
Asia-Pacific (APAC)
Company Info
eMite is an operational intelligence and enterprise analytics platform that provides real-time and historical insights by combining advanced analytics, data correlation, KPI management, and threshold alerting. It offers a browser-based solution with customizable dashboards and wallboards, integrating data from various sources including contact center, ITSM, CRM, ERP, and IT systems through its iPaaS capabilities. It focuses on improving contact center efficiency, performance, and customer experience, enabling data-driven decision-making across customer experience, operations, and executive leadership teams.