eTrusted

eTrusted, powered by Trusted Shops, is a cloud-based SaaS platform designed for businesses of all sizes to collect, manage, analyze, and display real-time customer feedback and reviews. The platform offers tools for reputation management, product and seller reviews, Net Promoter Score (NPS) surveys, and comprehensive analytics to help optimize processes, enhance customer satisfaction, and drive sales. It supports API integrations and aims to build trust across the customer journey.

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Vendor Details

Your software for experience feedback. More trust. More sales. More success.

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Pillar
Social Listening & Monitoring
Primary SITech Category
Review Analysis & Management
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
SaaS, API, Cloud-based Platform
Data Coverage
Reviews & Ratings Data
Search Data
E-commerce & Retail Data
Data Sources
Review Platforms
Search Data
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
HQ Location
Europe

Company Info

info@trustedshops.de

eTrusted, powered by Trusted Shops, is a cloud-based SaaS platform designed for businesses of all sizes to collect, manage, analyze, and display real-time customer feedback and reviews. The platform offers tools for reputation management, product and seller reviews, Net Promoter Score (NPS) surveys, and comprehensive analytics to help optimize processes, enhance customer satisfaction, and drive sales. It supports API integrations and aims to build trust across the customer journey.