Feedback Link

Feedback Link is a B2B software platform designed to help businesses measure customer sentiment, gather actionable feedback, and manage their online reputation. It automates the process of collecting reviews and testimonials through multiple channels like email, SMS, website widgets, and QR codes. The platform calculates Net Promoter Score (NPS) and offers social proof widgets to display positive feedback, while discreetly routing negative feedback to businesses for service recovery.

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Vendor Details

Simple, Smart NPS Customer Feedback. Turn Customers Into Promoters. Collect Reviews, Testimonials & Feedback. Showcase the Best.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Review Analysis & Management
3rd SubCat
Social Marketing Management
Tech Category
Data Coverage
Reviews & Ratings Data
Behavioral & Intent Data
Social Media Data
Data Sources
Review Platforms
X (Twitter)
Facebook
AI/GenAI Type
No items found.
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location

Company Info

Feedback Link is a B2B software platform designed to help businesses measure customer sentiment, gather actionable feedback, and manage their online reputation. It automates the process of collecting reviews and testimonials through multiple channels like email, SMS, website widgets, and QR codes. The platform calculates Net Promoter Score (NPS) and offers social proof widgets to display positive feedback, while discreetly routing negative feedback to businesses for service recovery.