Feedier

Feedier is a B2B SaaS platform that leverages AI to centralize, analyze, and enrich large volumes of customer feedback from numerous touchpoints, including surveys, reviews, call transcripts, and social mentions. It automates the analysis of textual feedback, identifies pain points, detects trends, and generates executive-ready reports with financial impact estimates. Purpose-built for complex organizations, Feedier helps CX and Insights teams make data-driven decisions to improve customer satisfaction and retention.

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Vendor Details

Feedier is an AI Customer Intelligence Platform designed to orchestrate the entire Voice of the Customer journey, transforming feedback from various sources into structured, actionable insights and decisions.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
SaaS, Cloud-based
Data Coverage
Reviews & Ratings Data
Forum & Community Data
Business & Firmographic (B2B) Data
Data Sources
Review Platforms
First-Party Data Upload
Forums & Community Boards
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Europe
Specialized Industries
No items found.
HQ Location
Europe

Company Info

sales@feedier.com

Feedier is a B2B SaaS platform that leverages AI to centralize, analyze, and enrich large volumes of customer feedback from numerous touchpoints, including surveys, reviews, call transcripts, and social mentions. It automates the analysis of textual feedback, identifies pain points, detects trends, and generates executive-ready reports with financial impact estimates. Purpose-built for complex organizations, Feedier helps CX and Insights teams make data-driven decisions to improve customer satisfaction and retention.