Forsee

Forsee offers a customer experience management platform that collects and analyzes feedback across various touchpoints, including online, in-store, and call centers. It uses text analytics and sentiment analysis to understand customer journeys and identify areas for improvement, contributing to 'Sentiment Analysis' and 'Review Management'.

Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

Customer experience management platform.

Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Text Analytics
3rd SubCat
Review Analysis & Management
Tech Category
Customer Experience Management
Data Coverage
Reviews & Ratings Data
Social Media Data
Forum & Community Data
Behavioral & Intent Data
Data Sources
Review Platforms
Forums & Community Boards
Online News & Editorial Media
First-Party Data Upload
X (Twitter)
Instagram
Facebook
AI/GenAI Type
Sentiment & Emotion Analysis AI
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Europe
Specialized Industries
No items found.
HQ Location
Europe

Company Info

Forsee offers a customer experience management platform that collects and analyzes feedback across various touchpoints, including online, in-store, and call centers. It uses text analytics and sentiment analysis to understand customer journeys and identify areas for improvement, contributing to 'Sentiment Analysis' and 'Review Management'.