Froged

Froged is a customer engagement and product success platform designed for SaaS companies. It offers tools to enhance communication through advanced user segmentation, personalized messaging, and in-app interactions. The platform provides comprehensive features for customer onboarding, retention, and proactive customer support, including live chat, a knowledge base, and automated workflows. It leverages AI-powered capabilities for efficient customer interactions, integrates with various third-party applications, and offers detailed analytics and customizable reporting dashboards to optimize customer experience and drive growth.

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Vendor Details

The only omnichannel platform you need for customer service, merging Human Touch with AI for product success.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Social CRM
Tech Category
SaaS, Cloud-hosted, Omnichannel Platform, AI-powered Automation, Integrations (CRM, email, chat, help desk, Mailchimp, Google Sheets, Google Analytics, Zendesk, ActiveCampaign, Jira, Slack, Twilio, WhatsApp, Salesforce, Google Meet, Zapier).
Data Coverage
Behavioral & Intent Data
Reviews & Ratings Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Technology & Software
Marketing & Advertising
Travel & Hospitality
Financial Services & FinTech
HQ Location
Europe

Company Info

Froged is a customer engagement and product success platform designed for SaaS companies. It offers tools to enhance communication through advanced user segmentation, personalized messaging, and in-app interactions. The platform provides comprehensive features for customer onboarding, retention, and proactive customer support, including live chat, a knowledge base, and automated workflows. It leverages AI-powered capabilities for efficient customer interactions, integrates with various third-party applications, and offers detailed analytics and customizable reporting dashboards to optimize customer experience and drive growth.