Giga.ai

Giga.ai provides advanced AI agents designed to handle complex customer support workflows at enterprise scale with remarkable accuracy and natural interaction. Their emotionally-aware AI agents understand tone, intent, and context to deliver human-like customer service experiences across voice, chat, and multi-modal channels. The platform enables businesses to deploy AI agents that answer calls, handle conversations, automate workflows, and scale customer operations, leading to improved resolution rates and reduced escalations.

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Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

AI agents for enterprise support. AI that talks like a human. Handles millions of conversations.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Customer Intelligence
Tech Category
AI Agents, Large Language Models (LLMs), Low-code Platform, Voice AI
Data Coverage
Business & Firmographic (B2B) Data
Podcast & Audio Data
Data Sources
First-Party Data Upload
Podcasts & Audio Content
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Audio & Speech AI
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Travel & Hospitality
HQ Location
North America

Company Info

founders@gigaml.com

Giga.ai provides advanced AI agents designed to handle complex customer support workflows at enterprise scale with remarkable accuracy and natural interaction. Their emotionally-aware AI agents understand tone, intent, and context to deliver human-like customer service experiences across voice, chat, and multi-modal channels. The platform enables businesses to deploy AI agents that answer calls, handle conversations, automate workflows, and scale customer operations, leading to improved resolution rates and reduced escalations.