Glance Networks

Glance Networks offers cloud-based visual engagement solutions like cobrowse, screen share, and agent video. These solutions enable real-time human-to-human collaboration within digital environments such as websites, mobile apps, and customer portals. The platform aims to enhance customer service, sales, and support interactions, leading to increased customer satisfaction, improved loyalty, higher revenue, and reduced operational costs and average handle times. Glance integrates seamlessly with leading CRM and CCaaS systems like Salesforce and ServiceNow, and is trusted by enterprises across various industries.

See website
See website
Audience members with pink lanyards attentively watching and smiling during a presentation.

Vendor Details

Glance Networks provides Guided CX solutions that empower enterprises with real-time visual engagement, including cobrowse, screen share, and video, to foster human-to-human collaboration and enhance customer satisfaction and loyalty.

Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
3rd SubCat
Tech Category
SaaS, Cloud-based, Omnichannel Visual Engagement Platform (Cobrowse, Screen Share, Video, Mobile App Sharing), DOM-based technology
Data Coverage
Behavioral & Intent Data
Data Sources
No items found.
AI/GenAI Type
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Financial Services & FinTech
Healthcare & Life Sciences
Retail & E-commerce
Technology & Software
HQ Location
North America

Company Info

hello@glance.cx

Glance Networks offers cloud-based visual engagement solutions like cobrowse, screen share, and agent video. These solutions enable real-time human-to-human collaboration within digital environments such as websites, mobile apps, and customer portals. The platform aims to enhance customer service, sales, and support interactions, leading to increased customer satisfaction, improved loyalty, higher revenue, and reduced operational costs and average handle times. Glance integrates seamlessly with leading CRM and CCaaS systems like Salesforce and ServiceNow, and is trusted by enterprises across various industries.