Vendor Details
Empowering Business Growth with Customer Feedback & Social Proof through an Omnichannel Review Platform.
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Pillar
Social Listening & Monitoring
Primary SITech Category
Review Analysis & Management
2nd SubCat
Risk & Reputation Intelligence
3rd SubCat
Customer Experience Management (CXM)
Tech Category
B2B SaaS
Data Coverage
Reviews & Ratings Data
Social Media Data
Search Data
Data Sources
Facebook
Review Platforms
Web Scraping / Crawling
AI/GenAI Type
Sentiment & Emotion Analysis AI
Geographic Coverage
Global / Worldwide
Specialized Industries
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HQ Location
Company Info
GoodReviews provides an omnichannel review management platform that enables local businesses to collect, manage, and showcase customer reviews across various platforms like Google, Yelp, and Facebook. The software automates review requests via SMS and email, offers customizable landing pages, and provides tools to deter negative reviews while promoting positive feedback to improve online reputation, attract new customers, and boost sales.