Vendor Details
The world's most advanced emotion recognition AI platforms to uncover feelings, sentiment, motivation and intent behind responses.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Text Analytics
2nd SubCat
Review Analysis & Management
3rd SubCat
Tech Category
Machine Learning, Natural Language Processing
Data Coverage
Reviews & Ratings Data
Social Media Data
Forum & Community Data
Healthcare & Medical Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Data Sources
Review Platforms
Forums & Community Boards
First-Party Data Upload
AI/GenAI Type
Sentiment & Emotion Analysis AI
Natural Language & Conversational AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Healthcare & Life Sciences
Technology & Software
HQ Location
North America
Company Info
Heartbeat Ai empowers organizations to extract actionable insights about customers' and employees' emotions using machine learning and natural language processing. It goes beyond traditional analytics and sentiment analysis to recognize emotions and themes in qualitative text data and offers a human (psycholinguist) trained artificial intelligence platform with 95% accuracy. Additionally, Heartbeat.AI provides a healthcare recruiter's database with direct contact information for over 11 million healthcare providers.