Hoory

Hoory is an AI-powered virtual assistant that automates customer support by providing chatbots and voice agents for 24/7, seamless customer communication. The platform features an omnichannel inbox to centralize user interactions, workflow automation capabilities for managing requests at scale, and integrations with CRM and helpdesk systems. It leverages conversational AI, machine learning, and natural language processing to understand user intent, provide context-savvy responses, and deliver personalized customer experiences. Hoory supports over 120 languages and offers both knowledge-based and rule-based AI assistants.

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Vendor Details

Hoory AI is a conversational AI platform designed to automate customer support processes and streamline communications across multiple channels.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
Conversational AI, Machine Learning, Natural Language Processing, AI-powered virtual assistant, Chatbot, Voice agents, LLM (GPT-4, Gemini Pro, Q4 3.5 Sonet, Custom LLM)
Data Coverage
Behavioral & Intent Data
Data Sources
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Healthcare & Life Sciences
Retail & E-commerce
Media & Entertainment
Financial Services & FinTech
HQ Location
North America

Company Info

hello@hoory.com

Hoory is an AI-powered virtual assistant that automates customer support by providing chatbots and voice agents for 24/7, seamless customer communication. The platform features an omnichannel inbox to centralize user interactions, workflow automation capabilities for managing requests at scale, and integrations with CRM and helpdesk systems. It leverages conversational AI, machine learning, and natural language processing to understand user intent, provide context-savvy responses, and deliver personalized customer experiences. Hoory supports over 120 languages and offers both knowledge-based and rule-based AI assistants.