Hoperator

Hoperator is a comprehensive B2B guest experience platform tailored for the hospitality industry, from B&Bs to resort hotels. It provides an omnichannel messaging and marketing automation suite to enhance customer engagement, drive direct bookings, and increase revenue. Key features include guest messaging, web check-in & digital keys, upselling & marketing tools, guest profiles & CRM, and operational tools for housekeeping and maintenance, all aimed at improving guest satisfaction and operational efficiency, leveraging conversational marketing and AI-powered responses.

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Vendor Details

The Guest Experience Platform: Smart communication for hoteliers and guests, enabling multi-channel messaging, upselling, and marketing automation.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Text Analytics
Tech Category
Customer Relationship Management (CRM) / Marketing Automation / Hospitality Operations Platform
Data Coverage
Consumer & Demographic (B2C) Data
Data Sources
No items found.
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Travel & Hospitality
HQ Location

Company Info

Hoperator is a comprehensive B2B guest experience platform tailored for the hospitality industry, from B&Bs to resort hotels. It provides an omnichannel messaging and marketing automation suite to enhance customer engagement, drive direct bookings, and increase revenue. Key features include guest messaging, web check-in & digital keys, upselling & marketing tools, guest profiles & CRM, and operational tools for housekeeping and maintenance, all aimed at improving guest satisfaction and operational efficiency, leveraging conversational marketing and AI-powered responses.