Vendor Details
Beyond just listening to customer voices with AI, we pave the way for a future where those voices can drive action.
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Pillar
Social Listening & Monitoring
Primary SITech Category
Social Listening
2nd SubCat
Review Analysis & Management
3rd SubCat
Risk & Reputation Intelligence
Tech Category
AI, NLP
Data Coverage
Social Media Data
News & Editorial Media
Reviews & Ratings Data
Forum & Community Data
Data Sources
X (Twitter)
Instagram
YouTube
TikTok
Online News & Editorial Media
Blogs & Independent Publishing
Review Platforms
AI/GenAI Type
Natural Language & Conversational AI
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
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HQ Location
Company Info
Hotto provides an AI-powered customer voice analysis tool designed for real-time monitoring and analysis of online conversations. It offers AI-based trend and sentiment analysis, competitive insights, and early detection of potential reputation damage (炎上予兆検知). The platform aggregates data from various social media channels (X, Instagram, YouTube, TikTok), web articles, blogs, news, and review sites, enabling businesses to understand customer emotions, identify trends, and leverage these insights for continuous improvement. The tool includes dashboards and reporting features to visualize and operationalize customer feedback.