Huggy

Huggy is an omnichannel customer service solution that centralizes incoming messages from various channels like WhatsApp, Instagram, Facebook Messenger, Telegram, email, and web chat into a single dashboard. It enables businesses to build automated conversation flows using chatbots, manage contacts, and integrate with CRM systems and other platforms via API to automate support, sales, and marketing at scale, enhancing customer experience and efficiency.

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Vendor Details

The Conversational AI that revolutionizes Customer Service

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Tech Category
Software Platform
Data Coverage
Social Media Data
Data Sources
Instagram
Facebook
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Financial Services & FinTech
Healthcare & Life Sciences
HQ Location
Latin America (LATAM)

Company Info

contato@huggy.io

Huggy is an omnichannel customer service solution that centralizes incoming messages from various channels like WhatsApp, Instagram, Facebook Messenger, Telegram, email, and web chat into a single dashboard. It enables businesses to build automated conversation flows using chatbots, manage contacts, and integrate with CRM systems and other platforms via API to automate support, sales, and marketing at scale, enhancing customer experience and efficiency.