Infinitus (Parent: Infinitus Systems Inc.)

Infinitus (Parent: Infinitus Systems Inc.) is a B2B software vendor that offers an AI-powered platform for automating complex and routine phone-based communications within the healthcare industry. The company deploys autonomous AI agents and AI copilots to engage patients, providers, and payors, handling tasks such as benefit verification, prior authorization follow-up, patient enrollment, and medication adherence. Infinitus aims to reduce administrative burdens, improve operational efficiency, and enhance patient outcomes through guardrailed, end-to-end AI automation. Their platform includes Studio, a no-code AI agent builder, and Lens, a conversation insights engine that provides visibility and evaluation of both human and AI-led interactions.

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Vendor Details

Healthcare's leading agentic communications platform. Take healthcare off hold.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Text Analytics
3rd SubCat
Customer Experience Management (CXM)
Tech Category
Voice AI, AI agents, AI copilots, Natural Language Processing (NLP), Speech Recognition, Multimodal AI, Knowledge Graph, No-code AI Agent Builder, Conversation Insights Engine.
Data Coverage
Healthcare & Medical Data
Data Sources
No items found.
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Audio & Speech AI
Geographic Coverage
No items found.
Specialized Industries
Healthcare & Life Sciences
HQ Location
North America

Company Info

Infinitus (Parent: Infinitus Systems Inc.) is a B2B software vendor that offers an AI-powered platform for automating complex and routine phone-based communications within the healthcare industry. The company deploys autonomous AI agents and AI copilots to engage patients, providers, and payors, handling tasks such as benefit verification, prior authorization follow-up, patient enrollment, and medication adherence. Infinitus aims to reduce administrative burdens, improve operational efficiency, and enhance patient outcomes through guardrailed, end-to-end AI automation. Their platform includes Studio, a no-code AI agent builder, and Lens, a conversation insights engine that provides visibility and evaluation of both human and AI-led interactions.