iovox (Call Analytics)

iovox offers a global AI automation and analysis platform that provides call tracking and conversational intelligence solutions. It enables businesses to capture actionable data from phone interactions and other channels (web chat, social, email) to improve sales performance, enhance customer engagement, and optimize operations. The platform leverages AI for speech analytics, transcription, lead qualification, and automated responses, helping companies turn every conversation into a revenue opportunity.

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Vendor Details

The global AI automation and analysis platform for businesses where a conversation closes the sale.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Text Analytics
3rd SubCat
Customer Experience Management (CXM)
Tech Category
SaaS, AI-powered platform, API-first
Data Coverage
Behavioral & Intent Data
Social Media Data
Data Sources
X (Twitter)
Instagram
Facebook
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Audio & Speech AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
Automotive
Healthcare & Life Sciences
Travel & Hospitality
HQ Location
Europe

Company Info

iovox offers a global AI automation and analysis platform that provides call tracking and conversational intelligence solutions. It enables businesses to capture actionable data from phone interactions and other channels (web chat, social, email) to improve sales performance, enhance customer engagement, and optimize operations. The platform leverages AI for speech analytics, transcription, lead qualification, and automated responses, helping companies turn every conversation into a revenue opportunity.