Juphy

Juphy is an AI-powered shopping assistant and unified social customer service platform, primarily built for e-commerce and Shopify stores. It centralizes messages, comments, and reviews from various social media channels, app stores, and website chat into a single dashboard. The platform utilizes a ChatGPT-powered AI agent for 24/7 customer support, offering multilingual assistance, answering inquiries, providing product recommendations, and guiding shoppers through the purchasing process. Juphy also features tools for social CRM, lead collection, and performance reporting to enhance customer experience and drive sales.

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Vendor Details

Juphy provides an AI Sales Assistant and a unified social customer service platform to streamline customer interactions and automate sales across multiple channels.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
AI, Chatbot, Unified Inbox, Social CRM, NLP
Data Coverage
E-commerce & Retail Data
Social Media Data
Reviews & Ratings Data
Data Sources
X (Twitter)
Instagram
Facebook
YouTube
LinkedIn
Review Platforms
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Luxury & Fashion
HQ Location
North America

Company Info

support@juphy.com

Juphy is an AI-powered shopping assistant and unified social customer service platform, primarily built for e-commerce and Shopify stores. It centralizes messages, comments, and reviews from various social media channels, app stores, and website chat into a single dashboard. The platform utilizes a ChatGPT-powered AI agent for 24/7 customer support, offering multilingual assistance, answering inquiries, providing product recommendations, and guiding shoppers through the purchasing process. Juphy also features tools for social CRM, lead collection, and performance reporting to enhance customer experience and drive sales.