KakaoTalk Channel (Parent: Kakao Corp)

KakaoTalk Channel, a business tool offered by KakaoTalk (Parent: Kakao Corp), enables businesses to create official branded profiles to communicate directly with customers in South Korea. It facilitates marketing, customer engagement, and customer service through features like messaging, promotional content, 1:1 chat, and automated chatbots. Businesses can share updates, manage customer relationships, and utilize channel performance analytics.

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Vendor Details

The essential business tool for engaging with customers and building communities on South Korea's most popular messaging platform.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Social CRM
2nd SubCat
Social Analytics
3rd SubCat
Social Media Management
Tech Category
Mobile Messaging Platform, API Integration, Cloud-based
Data Coverage
Social Media Data
Consumer & Demographic (B2C) Data
Behavioral & Intent Data
Data Sources
Naver / Kakao
First-Party Data Upload
AI/GenAI Type
Natural Language & Conversational AI
Geographic Coverage
Regional / Specific Country
Specialized Industries
No items found.
HQ Location
Asia-Pacific (APAC)

Company Info

ir@kakaocorp.com

KakaoTalk Channel, a business tool offered by KakaoTalk (Parent: Kakao Corp), enables businesses to create official branded profiles to communicate directly with customers in South Korea. It facilitates marketing, customer engagement, and customer service through features like messaging, promotional content, 1:1 chat, and automated chatbots. Businesses can share updates, manage customer relationships, and utilize channel performance analytics.