Vendor Details
The Post-Sales Platform For Customer Retention And Growth.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Text Analytics
Tech Category
SaaS, Cloud-based
Data Coverage
Business & Firmographic (B2B) Data
Behavioral & Intent Data
Reviews & Ratings Data
Data Sources
First-Party Data Upload
AI/GenAI Type
Sentiment & Emotion Analysis AI
Predictive AI & Analytics
Geographic Coverage
Global / Worldwide
Specialized Industries
No items found.
HQ Location
North America
Company Info
Kapta is a purpose-built Key Account Management platform designed for B2B companies to enhance customer retention and accelerate revenue growth. It provides a system of action that goes beyond traditional CRMs, offering tools for strategic account planning, relationship intelligence, customer health scoring, sentiment analysis, and executive engagement to maximize valuable customer relationships and prevent churn. The platform helps account teams drive customer engagement, streamline processes, and gain real-time insights into account performance.