Klaviyo (Search & Discovery)

Klaviyo is an international SaaS technology company offering an AI-first CRM platform for B2C brands, specializing in email and SMS marketing automation. It unifies customer data from various sources to create detailed customer profiles, enabling personalized messaging, segmentation, and predictive analytics for customer acquisition, engagement, and retention. The platform utilizes agentic AI features, including AI-powered product recommendations and an AI Customer Agent, to enhance product discovery and optimize marketing campaigns. Through integrations and its own AI capabilities, Klaviyo helps brands optimize for AI search trends and provide intelligent product discovery experiences.

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Vendor Details

The AI-first CRM built for B2C brands, empowering businesses to turn customer data into personalized experiences and drive growth.

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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Intelligence
2nd SubCat
Customer Experience Management (CXM)
3rd SubCat
Tech Category
SaaS, Marketing Automation Platform, CRM, Customer Data Platform (CDP)
Data Coverage
Behavioral & Intent Data
Consumer & Demographic (B2C) Data
E-commerce & Retail Data
Social Media Data
Reviews & Ratings Data
Forum & Community Data
Geospatial & Location Data
Data Sources
Review Platforms
Forums & Community Boards
Web Scraping / Crawling
AI/GenAI Type
AI Agents & Automation
Predictive AI & Analytics
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Regional / Specific Country
Specialized Industries
Retail & E-commerce
HQ Location
North America

Company Info

sales@klaviyo.com

Klaviyo is an international SaaS technology company offering an AI-first CRM platform for B2C brands, specializing in email and SMS marketing automation. It unifies customer data from various sources to create detailed customer profiles, enabling personalized messaging, segmentation, and predictive analytics for customer acquisition, engagement, and retention. The platform utilizes agentic AI features, including AI-powered product recommendations and an AI Customer Agent, to enhance product discovery and optimize marketing campaigns. Through integrations and its own AI capabilities, Klaviyo helps brands optimize for AI search trends and provide intelligent product discovery experiences.