Vendor Details
Shaping the future of experience in the age of AI.
Claim Profile
Claim Profile
Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Customer Intelligence
3rd SubCat
Text Analytics
Tech Category
Proprietary Technology & Services
Data Coverage
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
Social Media Data
News & Editorial Media
Reviews & Ratings Data
Data Sources
Online News & Editorial Media
Blogs & Independent Publishing
First-Party Data Upload
AI/GenAI Type
AI Agents & Automation
Natural Language & Conversational AI
Geographic Coverage
Global / Worldwide
Specialized Industries
Automotive
Financial Services & FinTech
Healthcare & Life Sciences
Media & Entertainment
Retail & E-commerce
Technology & Software
Travel & Hospitality
HQ Location
Europe
Company Info
Konecta is a leading innovative global service provider in customer management business process outsourcing (BPO) and digital outsourcing, with 120,000 employees operating in 30 languages across 4 continents and 26 countries. They offer end-to-end customer management solutions, including acquisition, retention, customer service, technical support, and collections. Konecta leverages expertise in customer experience and process management, digital solutions, and cutting-edge technologies like AI and Generative AI to deliver transformative hybrid experiences for customers, employees, and businesses globally.