Vendor Details
Global Leading Live Chat System for Intelligent Customer Service and Sales Engagement.
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Pillar
Customer Experience & Relationship Management (CX/RM)
Primary SITech Category
Customer Experience Management (CXM)
2nd SubCat
Social CRM
3rd SubCat
Customer Intelligence
Tech Category
Cloud-based, Web-based, Mobile App (Android, iOS), Multi-channel communication, ACD, CRM Integration
Data Coverage
Behavioral & Intent Data
Business & Firmographic (B2B) Data
Consumer & Demographic (B2C) Data
E-commerce & Retail Data
Healthcare & Medical Data
Social Media Data
Data Sources
Douyin
Xiaohongshu (RED/RedNote)
First-Party Data Upload
Online News & Editorial Media
AI/GenAI Type
Natural Language & Conversational AI
Predictive AI & Analytics
AI Agents & Automation
Geographic Coverage
Global / Worldwide
Specialized Industries
Retail & E-commerce
Luxury & Fashion
Financial Services & FinTech
Automotive
Education & Training
Healthcare & Life Sciences
HQ Location
Asia-Pacific (APAC)
Company Info
Live800 is a comprehensive, cloud-based B2B customer service software that provides real-time online chat, omnichannel support, and intelligent engagement tools. It helps businesses manage visitor interactions, enhance customer satisfaction, drive sales conversions, and reduce operational costs through features like intelligent routing, data analysis, CRM integration, and AI-powered chatbots.